In 2019, investigations by ProPublica found that Intuit deliberately steered taxpayers from the free TurboTax Free File to the paid TurboTax Free Edition using tactics including search engine delisting and a deceptive discount targeted to members of the military.
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TurboTax Free File was developed as part of an agreement whereby members of the Free File Alliance would offer tax preparation for individuals below an income threshold for free in exchange for the IRS not providing taxpayers with free pre-filled forms. Intuit offers a free online service called TurboTax Free File as well as a similarly named service called TurboTax Free Edition which is not free for most users. Intuit has lobbied extensively against the IRS providing taxpayers with free pre-filled forms, as is the norm in other developed countries. Intuit's products include the tax preparation application TurboTax, personal finance app Mint and the small business accounting program QuickBooks. As of 2019, more than 95% of its revenues and earnings come from its activities within the United States. The company is headquartered in Mountain View, California, and the CEO is Sasan Goodarzi. is an American business that specializes in financial software.
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